Order Status
Track your Rugs Depot order in a few clicks.
- Check your email. We send a dispatch confirmation with a tracking link as soon as your rug leaves us.
- Sign in to your account. Your account lists every order and its status.
- Still waiting? Email info@rugsdepot.co.uk with your order number.
When will my rug arrive?
| Rug | Dispatch | Delivery |
|---|---|---|
| London stock | 1–2 business days | UK 2–5 business days |
| UK partner stock | 1–2 business days | UK 2–5 business days |
| Made to order | Made after you order | Within 30 days |
Delivery times are estimates and can be affected by couriers, weather or customs. See our shipping policy.